Team

    Hiring someone should not raise your software bill

    One price for the practice however many people work in it, and roles so your receptionist does not see everything your junior writes. Read the roadmap section before you buy: shared team scheduling is not built yet.

    14 days of Pro free, no card and no call. After that $19 a month flat, one price for the whole practice, or stay on the free tier.

    A three-practitioner clinic, Thursday

    14 August

    Dr Emma ClarkePhysiotherapy
    James OkaforSports rehab
    Laura PricePhysiotherapy
    Sample data. Roles and one flat price are shipped. The shared scheduling strip is what this is being built towards.

    Three people in one practice on one account. Everyone works from the same client records, and adding the third person changed the bill by nothing. The shared availability strip shown here is the direction of travel rather than a screen in your account today, and the roadmap section says exactly what is missing.

    Sample data. Made-up names and a made-up week, not a customer.

    What you use today

    Today a second practitioner is a pricing event

    The moment a practice hires a junior, a physio, or a full-time receptionist, most practice software asks for another seat fee, and the practice quietly starts sharing one login instead.

    What you use today

    A shared login, a seat invoice, and a WhatsApp group for the rota

    Adding a second practitioner
    A new seat charge, or everyone shares one login and the audit trail becomes meaningless.
    The receptionist can see everything
    One shared password means one level of access, which is total.
    Who opened that record
    Nobody knows, because it was the shared login.
    Someone leaves
    You change the shared password and tell four people the new one.

    With operate1

    One account, named people, roles that mean something

    Adding a second practitioner
    One account price. Pro at $19 a month covers the practice, not a head.
    The receptionist can see everything
    Owner, admin, editor and viewer roles, so front desk sees the diary and not the session notes.
    Who opened that record
    Each person signs in as themselves and the access log records who, and when.
    Someone leaves
    You remove one person. Nobody else is disturbed.

    $0

    Extra seat fees on operate1

    1

    People on one shared login

    All

    Practitioner seats included

    Flat per-account pricing is a decision, not a promotion, and it is in the pricing config rather than in a sales conversation. It is the one thing on this page that is fully shipped and provable today.

    How it works

    Step 1

    Invite the people who work here

    Each person gets their own sign-in rather than borrowing yours. There is no per-person charge to think about before you do it, which is the entire point.

    Step 2

    Give each of them a role

    Owner, admin, editor, viewer. The receptionist can run the diary without reading clinical notes, and a locum can be a viewer for the fortnight they are with you.

    Step 3

    The bill does not move

    Third practitioner, second receptionist, a physio one day a week. Same price. Compare that against the per-seat arithmetic in the next section before you decide.

    Competitor reality

    What a second practitioner costs elsewhere

    Per-seat and per-practitioner pricing is the default across this category, which makes the flat-account model the sharpest difference on this page. Do the multiplication on any vendor's own pricing page.

    Per-seat scheduling tools

    Category pattern
    Their price, their terms
    Calendly, Acuity, Setmore and similar tools price per user per month. Every practitioner, assistant or receptionist who needs a calendar is another paid seat.
    Where it falls short for you
    Multiply the per-user price by your headcount and that is the real bill. The fifth hire is a software decision, which is exactly the incentive that leads to shared logins.

    Source: The vendors' own published pricing pages.

    Per-practitioner practice suites

    Category pattern
    Their price, their terms
    Clinic and practice suites commonly price per practitioner, billed annually, with additional seats sold at close to the price of the first.
    Where it falls short for you
    A second practitioner can roughly double the bill. Growth is billed, and the marketplace or add-on economics often sit on top of the licence rather than instead of it.

    Source: The vendors' own published pricing and sales pages.

    Volume-capped tiers

    Category pattern
    Their price, their terms
    Some suites price per clinic or per location instead of per seat, then cap appointments or messages per month on each tier.
    Where it falls short for you
    Closer to the right idea than per-seat, but the ceiling moves from seats to volume: a busy practice hits an appointment cap rather than a seat charge, and the next tier is the fix.

    Source: The vendors' own published pricing pages.

    Every figure above is what the vendor themselves publish, or is marked as coming from a third party, and the vendors named are the ones a practice like yours would actually shortlist. Much of this category quotes per seat and bills the year upfront, so compare the cash you hand over on day one, not the sticker. Research recorded 4 August 2026. Prices move. Check the vendor's own page before you decide, and if their tool fits you better, buy theirs.

    What you are probably thinking

    So what is actually working today, in plain words?

    Two things. One price for the whole practice with no per-seat charge, and named sign-ins with owner, admin, editor and viewer roles plus an access log underneath. That is it. Shared team scheduling, round-robin distribution and per-practitioner booking pages are not built, and they are listed below rather than dressed up in a feature card.

    Then why is there a page about team management at all?

    Because the pricing model is the decision that costs you money every month and it is shipped, and because you deserve to know what is missing before you sign up rather than after. If shared scheduling across three practitioners is the thing you need this week, we are not your answer this week, and a per-seat tool like Acuity or Setmore will schedule a multi-practitioner team today.

    My receptionist will never learn a new system.

    That is what actually kills software rollouts, far more often than price. Her job on day one is one screen: today's diary. Roles mean she never has to navigate past it, and she never sees a clinical note she has no business reading. If she is the person who really decides, bring her to the setup call and let her drive it.

    We share one login. What is the harm?

    The harm is that you cannot answer the question of who opened a record, which is exactly the question you get asked in the one week you least want to be asked it. Named sign-ins cost you nothing here, because we do not charge per person.

    Team seats and team scheduling are not shipped yet

    This is the part of the product furthest from finished. Everything in this list was claimed by the previous version of this page and none of it existed. It is on the roadmap and it is not in your account.

    • Shared team scheduling. Availability today is set for the account, not per practitioner.
    • Round-robin and collective booking, where a client books whoever is free or a slot only when everyone required is free.
    • A booking page per team member with their own photo, bio and hours.
    • Workload analytics and per-practitioner performance comparison.
    • Reassigning a booking from one practitioner to another.

    One price now, the scheduling as it lands

    If flat pricing and real roles are worth having today, start free and add your people. If you need three practitioners scheduled independently this month, we would rather you waited for us or bought someone else than paid us for something we have not built.

    What you are risking on Pro

    14 days free, no card. After that $19 a month flat. Billed monthly, so the most you can ever be out of pocket is one month.

    Cancel yourself in the app. No retention call, no email chain, no notice period. One-click full export is being built now. Until it lands, ask us and we send you every record we hold, in a format you can open.

    Subscription fees are not refundable, so if you are unsure, stay on monthly rather than prepaying the year. Cancelling stops the next charge and your plan runs to the end of the period you paid for.

    Being straight about the limit: the 14-Day Move Guarantee, where we move your records for you or your next three months are free, is on Business, not Pro. On Pro you do the import yourself.

    Written up per trade

    Who this is for, in their own words

    The same product, described in the vocabulary of each trade, with an honest list of what is built for it and what is not.