Every visit on the calendar, every customer on a record
For appliance repair services and AMC providers running visits all day. Customers book a slot and pay online, the machine's service history is on their record before the technician arrives, and repeat AMC visits build a history you can actually read.
Free plan, no card and no call. One flat monthly price when you upgrade, zero commission on payments, cancel yourself in the app.
Who this is for
Written for the way repair and amc visits actually run
- AC, appliance and electronics repair services doing home visits
- AMC providers servicing the same customers several times a year
- Workshops where one phone line is the entire booking system
- Owners who cannot say when a customer's machine was last serviced
What operate1 replaces
A booking tool, a payment link, a client spreadsheet and a reminders routine, folded into one account at one flat monthly price.
Zero commission on every plan. You connect your own payment account and the money settles to you; we charge the subscription and nothing else.
Three things that go wrong every week
Service calls promise a vague sometime-after-lunch, the customer waits at home for hours, and half your phone time is soothing people who feel forgotten.
The page offers real visit slots built from working hours, existing bookings and travel buffers. The customer books 2 pm and gets email reminders, and 2 pm is a promise the calendar can keep.
An AMC customer calls with a complaint and their history is a guess. Which visits happened, what was replaced, whether they even paid, nobody is sure.
Every visit, note and payment sits on the customer's record. When the AMC customer calls, you open one record and see the whole relationship: visits done, parts noted, amounts paid.
Visit charges collected in cash at the door leak: some are waived under pressure, some never make it back, and the books never quite balance.
The visit charge is paid online at booking through your own account. The price is published, the payment is recorded against the customer, and reconciliation is reading a screen.
How it works
How a booking runs here
Visit types with clear prices
AC service, inspection visit, repair slot, AMC visit. Each listed with its charge and an honest slot length on your page.
The customer books a slot, not a sometime
Real availability with travel buffers between visits, so the schedule your technicians ride out with is one they can keep.
The visit charge is paid up front
UPI, card or net banking through your own Razorpay account at booking, zero operate1 commission. No cash to carry back.
The record becomes the service book
What was done, what was noted and what was paid land on the customer's record, so the next visit, AMC or breakdown, starts informed.
What you get on day one
Visit slots, not vague windows
Each visit type has its own duration and travel buffer, so bookings land at times your team can actually make.
AMC visits on one record
Book each AMC visit against the same customer and the record becomes the machine's service history: every visit, note and payment in order.
Visit charges paid online
Published prices paid at booking into your own account. No doorstep cash, no leakage, no month-end mystery.
The customer's whole history
Past visits, complaint notes and payments on one record, open before the technician rings the bell.
The complaint, captured at booking
Appliance, model, symptom and address collected by the intake form, so the technician arrives knowing the job.
Reminders that keep customers home
Automatic email reminders at 24 hours and 2 hours before the visit, on every plan.
Not built yet, named plainly
What repair and AMC providers ask about that is not built yet.
- AMC contract auto-scheduling. The system does not generate the year's visits from a contract; each repeat visit is booked manually, and the record holds the history.
- Job cards, spare-part inventory or parts billing. Notes on the record are text; there is no inventory or job card module.
- Technician dispatch, route planning or live tracking. Assigning the day's visits to technicians stays with you.
- WhatsApp updates to customers. Email today; WhatsApp is on the roadmap.
Questions repair and amc visits ask us
How do AMC customers work in operate1?
Each AMC customer is a record. You book their periodic visits against it, and every visit, note and payment accumulates there. The contract's visits are booked manually; auto-scheduling from a contract is not built, and we say so plainly.
Can customers describe the problem when they book?
Yes. The intake form asks whatever you need, appliance, brand, symptom, address, and the answers attach to the booking and the customer's record, so the technician arrives briefed.
What about the actual repair cost, beyond the visit charge?
The booking collects the published visit or service charge. Parts and additional work discovered on site are settled between you and the customer; there is no parts billing module, so many services note the extra amount on the record.
Do late cancellations cost the customer anything?
If you want them to. You publish a cancellation window and fee percentage once, and it is applied to the paid booking automatically when a cancellation lands inside the window.
How it works
The parts of operate1 this uses
- Booking pageServices, prices and real availability on one link
- UPI paymentsPaid at booking through your own Razorpay account
- Client recordsOne record per client, with every visit on it
- PackagesPrepaid packs that deduct themselves
- RemindersEmail, 24 hours ahead, unmetered on every plan
- TeamEvery practitioner on one flat price
Cleaning and pest control
Deep cleans and pest treatments booked into honest visit slots, paid in advance, with the job history on the customer's record.
See how it fitsPet grooming and vets
Grooming slots booked and paid online, with the pet's temperament, coat and history on the owner's record before the leash comes off.
See how it fitsDesign and architecture
Paid discovery calls that filter serious clients, briefs collected before the meeting, and a record that follows the client into the project.
See how it fitsTake the next booking properly
Built for appliance repair and AMC service providers. The free plan needs no card and no call. Put your services on a page tonight and decide in the morning.
One flat price for the whole team. Cancel yourself in the app and take your data with you.