Clinic management software your front desk will actually use
For single-doctor and small clinics where consulting hours are run from a paper diary and a ringing phone. Patients book a real slot online, pay the consultation fee when they book, and their visit history is on a record the doctor can open before calling them in.
Free plan, no card and no call. One flat monthly price when you upgrade, zero commission on payments, cancel yourself in the app.
Who this is for
Written for the way clinics actually run
- Single-doctor clinics running morning and evening consulting hours
- Small clinics with two or three consultants sharing one reception
- Clinics where the receptionist spends clinic hours answering booking calls
- Doctors who want visit history without buying a hospital-grade system
What operate1 replaces
A booking tool, a payment link, a client spreadsheet and a reminders routine, folded into one account at one flat monthly price.
Zero commission on every plan. You connect your own payment account and the money settles to you; we charge the subscription and nothing else.
Three things that go wrong every week
The phone rings through the entire clinic session. The receptionist juggles the diary, the queue at the desk and the caller asking whether the doctor sits this evening.
Your consulting hours, consultation fee and real availability are on the booking page around the clock. The 9 pm caller books tomorrow's 6:30 pm slot herself, and the desk answers fewer calls during the busiest hours.
Patients booked by phone simply do not come, and the evening session swings between an empty half hour and a forty-minute pile-up.
The consultation fee is paid at booking, which changes who shows up. Email reminders at 24 hours and 2 hours catch the forgetters, and your cancellation policy is published instead of argued.
A returning patient's last visit lives in a carbon-copy slip they may or may not have brought. The consultation starts with reconstruction.
Every visit, payment and your notes sit on the patient's record. Open it before they walk in and the last visit's notes are already in front of you.
How it works
How a booking runs here
Consulting hours go on the page
Morning and evening hours as availability windows, consultation types as services with their own fee and duration, at your own link or your own domain on Pro.
Patients book a numbered slot, not a vague hour
The page offers real slots from your hours and existing bookings, with buffers if you want breathing room between patients.
The fee is paid at booking
UPI, card or net banking through the clinic's own Razorpay account, with zero operate1 commission on every plan.
The visit lands on the record
Intake answers, the visit, the payment and your notes accumulate per patient. Reminders go out by email at 24 hours and 2 hours.
What you get on day one
Consulting hours as real slots
Morning and evening windows, closed days and buffers. The page only offers times the doctor actually sits.
Consultation fee at booking
UPI, cards and net banking into the clinic's own account. A paid booking is a patient who shows up.
One record per patient
Visit history, payments, intake answers and your notes against each patient. Notes and history, not an EMR.
Intake before the visit
Symptoms, history questions and consent collected by a form whose answers land on the patient's record.
Access controlled by role
Reception sees the schedule, the doctor sees the record. Role-based access keeps it that way, and your data is exportable on request.
Reminders the desk never sends
Automatic email reminders at 24 hours and 2 hours before the appointment, unmetered on every plan.
Not built yet, named plainly
What clinics ask us for that is not built yet. We would rather you read it here than assume it.
- E-prescriptions and EMR-grade clinical charting. Records are notes, history, intake answers and payments, not a clinical documentation system.
- Appointment tokens and a waiting-room queue display. Booked slots exist; a live token board does not.
- WhatsApp reminders and confirmations. Reminders are email today; WhatsApp is on the roadmap.
- Insurance billing, superbills and claim workflows. Not built.
Questions clinics ask us
Is this an EMR?
No, and we will not pretend otherwise. Records hold visit history, notes, intake answers and payments. There is no clinical charting, no e-prescribing and no lab-result management. Many small clinics find that is what they actually needed.
Can I still take walk-in patients?
Yes. Online bookings fill known slots and walk-ins take the gaps, exactly like today. You can add a walk-in as a booking at the desk so their visit still lands on a record.
How do patients pay the consultation fee?
By UPI, card or net banking at booking, through the clinic's own Razorpay account, or Stripe for international cards. operate1 takes zero commission on every plan; only the gateway's processing fee applies.
How is patient information handled?
Records sit in your clinic's account with role-based access, consent can be captured through intake forms, and you can export your data on request. We give you the tools; we do not make legal compliance claims on your behalf.
How it works
The parts of operate1 this uses
- Booking pageServices, prices and real availability on one link
- UPI paymentsPaid at booking through your own Razorpay account
- Client recordsOne record per client, with every visit on it
- PackagesPrepaid packs that deduct themselves
- RemindersEmail, 24 hours ahead, unmetered on every plan
- TeamEvery practitioner on one flat price
Physiotherapy
Treatment courses sold as prepaid packages, session notes on the patient record, and slots booked without the phone.
See how it fitsDental clinics
Chair time booked in honest slot lengths, treatment history per patient, and recall visits that stop slipping through.
See how it fitsDiagnostics and labs
Slots for sample collection booked and paid online, so the morning rush becomes a schedule instead of a crowd.
See how it fitsTake the next booking properly
Built for clinics and single-doctor practices. The free plan needs no card and no call. Put your services on a page tonight and decide in the morning.
One flat price for the whole team. Cancel yourself in the app and take your data with you.